At Appliances For U we pride ourselves on providing beneficial, respectful service at all stages in the process. Whether you’re in store, online, or reaching out after you’ve bought, we’re here to support you clearly and with care.
Ways to Contact Us
You can reach our customer support team in the following ways:
- Visit us in-store during business hours
- Call us at +1 (832) 815-5545
- Email us at appliancescentertexas@gmail.com
- Message us on Instagram or Facebook
We respond to every message with professionalism and respect.
Service Hours
We’re available Seven days a week for you, from 10:00 AM to 7:00 PM.Most inquiries are answered within 24 to 48 business hours.
What You Can Expect
We aim at making every interaction clear and stress-free. When you contact us, our team will:
- Answer your questions honestly
- Explain warranties, product features, and financing in simple terms
- Help you choose what fits your needs — not just sell you something more expensive
We focus on giving you real guidance without pressure.
How We Handle Complaints
If you run into an issue, we’ll take it seriously. Every complaint is reviewed fairly and handled case by case. Depending on the situation, we may offer:
- A refund (if it qualifies)
- A replacement or exchange
- A store credit or service adjustment
Our goal is always to resolve problems quickly, clearly, and professionally.
Your Feedback Matters
We always want to improve. Your feedback, good or bad, helps us to make better decisions and better serve you. Of course, you are welcome to post your opinion to our team in shopping or online!
Installation Policy
We offer appliance installation, but we do not perform:
- Plumbing or gas line connections
- Rewiring of electrical or upgrading of the panel
- Any alterations to the walls, cabinets, or floors
In case your setup isn’t secure or incomplete, we might reschedule your service or reject it. Your safety and our crew’s safety come first.